WhatsApp Banking
Stay connected with Bank Alfalah with our easy-to-use WhatsApp Banking service. Access a wide range of banking services directly through WhatsApp, anytime, anywhere.
WhatsApp is the most popular conversational App in the world. Bank Alfalah, in collaboration with WhatsApp services, endeavors an exceptional out-of-the-box service for its customers. Customers can now have instant response from the BAFL Agent through Chat by only reaching through WhatsApp on our BAFL “Contact Us” tab or calling on (021)111-225-111.
Bank Alfalah WhatsApp Banking Channel is going to be used for general query management for customer support as a new, but familiar channel for customers to approach the bank in the most convenient way possible. In order to use Bank Alfalah WhatsApp Banking Channel, customers will receive T&C including the basics like not to share any personal/banking credentials and more along the same lines. After accepting T&C, the customer can initiate Chat with the BAFL Agent who would assist the customer in every way possible.
Kindly note that the BAFL agents will not inquire any confidential data from the customer.
BankAlfalah WhatsApp Banking Channel is another step towards customer convenience, whereby, using WhatsApp platform customer can get information through Ruled Base BOT related to existing and new product offering by simply messaging on BankAlfalah WhatsApp Number 021-111-225-111. BankAlfalah WhatsApp BOT enhance your experience with instant response which leads you towards next level of Customer Satisfaction. This Amicable BOT helps you to get yourself with a personal attention and a gratitude towards your requirements.
Delightful UI/UX design of the WhatsApp BOT is a key feature for customers to have ease in using the Services without any hassle
WhatsApp AlfaMall is a complete online shopping solution that enables Bank Alfalah and other bank’s customers to securely pay for their products of choice at the best prices and with high quality of services.
Yes, Alfa Mall is available on Bank Alfalah WhatsApp. You can simply go to the official Bank Alfalah’s WhatsApp number i.e. 921-111-225-111 and select option 11 from the Main Menu and start shopping. You can also access cart option at the top right corner of your WhatsApp screen to access Alfa Mall.
WhatsApp ensures easy banking anytime, anywhere without Global boundaries. Within WhatApp all messages are end to end secured.
You can use WhatsApp Banking Channel by adding [021-111-225-111] to your phone contacts & send a “Hi” Message to get started
No, any customer without registration can reach BankAlfalah WhatsApp Banking Channel however for checking your account/card related details OTP will be sent on your registered number
No, Video notes are not allowed
No, Alfalah WhatsApp banking service is only available with the number 021-111-225-111.
Alfalah WhatsApp Banking service is available for everyone however to avail services of “Account Services and Credit Card related Services” such as Balance Inquiry, Mini Statement etc OTP will be sent to on customer`s registered mobile number
All Alfalah Bank “Individual” and Joint Account holders with operating instructions as “either or survivor” can utilize this service.
Bank Alfalah never asks you to share your sensitive & personal information like Card or Account Information, PIN or Password etc. via WhatsApp. You are only required to provide OTP (where required)
Yes, account mini tatement or balance for all accounts shown on Bank Alfalah WhatsApp Banking
Yes, you can check your Orbit points via Bank Alfalah WhatsApp Banking
Yes, Bank Alfalah's WhatsApp Banking service is available 24/7
Yes, you can request information about loan products or credit cards via WhatsApp Banking. You can also initiate applications for certain banking products by following the prompts provided
Yes, Debit & Credit Cards can be activated via WhatsApp Banking
Bank Alfalah offers WhatsApp Banking as a free service; however, your mobile carrier may apply data charges. Please check with your service provider for any applicable fees.
For further assistance, you can contact Bank Alfalah’s customer support through the WhatsApp banking service in Live Chat Assistance
Yes, you can find the branches location in find us option
